Privacy Policy
Absolutely Indie Network (AIN) / Thrive TV
Effective Date: [Insert Date]
Absolutely Indie Network (“AIN,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you access or use our services, including our linear streaming channels, video-on-demand programming, pay-per-view events, and related websites and apps (collectively, the “Service”).
1) Scope
This Privacy Policy applies to information collected through:
- AIN and Thrive TV streaming channels (including on connected TV platforms such as Roku)
- Our websites (including AbsolutelyIndie.com and any related subpages)
- Our mobile apps (if and when available)
- Our pay-per-view (“PPV”) and live event services
- Subscription services (premium and ad-supported tiers)
2) Information We Collect
Depending on how you use the Service, we may collect:
A) Information You Provide
- Name, email address, and account information (if you create an account)
- Billing details (processed by platform payment providers; we do not store full payment card details)
- Customer support messages and communications
- Optional information you submit (surveys, feedback, etc.)
B) Viewing and Usage Information
We may collect information about how you use the Service, such as:
- Content watched (linear streams, VOD, PPV replays)
- Viewing duration, engagement, retention, and drop-off trends
- General app/device interactions and performance data
C) Device and Technical Information
This may include:
- Device type (e.g., connected TV device, mobile phone)
- Operating system and app version
- Network information (e.g., IP address)
- General location data derived from IP address (city/state level)
D) Advertising and Analytics Information
If you use an ad-supported version of the Service, we and/or our advertising partners may collect:
- Ad impressions and ad performance measurements
- Device identifiers used for advertising and analytics (as permitted by platform settings)
- Audience segmentation data (non-sensitive and platform-permitted)
3) How We Use Information
We use information collected to:
- Provide and operate the Service (linear streaming, VOD playback, PPV events)
- Process purchases and subscriptions (through platform payment providers)
- Deliver customer support and respond to inquiries
- Improve content programming, scheduling, and user experience
- Monitor performance metrics and optimize service reliability
- Deliver ads in ad-supported plans and measure advertising effectiveness
- Detect fraud, enforce policies, and maintain safety and security
- Comply with legal requirements
4) How We Share Information
We may share information in the following limited circumstances:
A) Platform Providers and Distribution Partners
If you access AIN through a third-party platform (such as Roku), those platforms may collect and process data under their own privacy policies. We may receive certain analytics and reporting from platform providers.
B) Payment Processing
PPV purchases and subscription payments may be processed by third-party payment providers (for example, platform billing services). We do not store complete payment card details.
C) Advertising Partners (Ad-Supported Tier)
If you use ad-supported services, we may share limited device and performance data with advertising partners to:
- Serve ads
- Measure ad performance
- Improve targeting and reporting
This may include aggregated and/or pseudonymous information, as permitted by applicable laws and platform policies.
D) Service Providers
We may share information with vendors who assist us with:
- hosting, analytics, and performance monitoring
- customer support
- email communications
These providers are authorized to use information only as needed to perform services for us.
E) Legal Requirements
We may disclose information if required to comply with law, regulation, legal process, or government request, or to protect our rights, users, or others.
5) Children’s Privacy
AIN is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us and we will take appropriate action.
6) Data Retention
We retain information only as long as necessary to:
- operate and improve the Service
- comply with legal obligations
- resolve disputes
- enforce agreements
7) Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no online service can guarantee absolute security.
8) Your Choices
Depending on your platform and location, you may be able to:
- manage advertising preferences through your device/platform settings
- opt out of certain marketing emails (where offered)
- request access, correction, or deletion of your information (subject to applicable laws)
9) International Users
If you access the Service from outside the United States, your information may be processed in the United States or other jurisdictions.
10) Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version with a new effective date.
11) Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: absolutelyindie@gmail.com
Business Name: Absolutely Indie Network (AIN)
Website: AbsolutelyIndie.com